SMB delivers value through high quality services and value per dollar spent

MetroEast retained SMB Technologies to perform an in-depth IT Audit of our digital community media organization. We were running outdated legacy systems and processes. The SMB team went above and beyond digging deeply into all aspects of our IT-related operations. A thorough report was produced with weighted problem areas and recommendations for improvement. SMB demonstrated a solid understanding of and appreciation for our community media organization's IT needs. We decided to hire SMB as an Interim CIO to help us in the next phase and we continue to work with SMB to address key areas identified in the IT Audit report. We're very glad to be continuing our work with SMB to transform and advance our IT department in a way that will benefit our overall organization.

Mike Shur Mike Shur Director of Finance
MetroEast Media

The services of the SMB team are excellent. Issues that come up get quick resolution.

We feel like we get sound technical support when it comes to CSC solutions and resolution of problems for our desktop/network support. SMB is a great fit for the size of company CSC is today; they integrate with our company seamlessly. The services of the SMB team are excellent. Issues that come up get quick resolution.

No systemic issues have come about that go unresolved. It’s clear that the SMB team will pull out the stops to support their clients. Generally, SMB helps our organization look out into the future. We believe they are looking for trends that may impact our organization and or issues that could dog us in the future. We’ve never been caught by surprise through a technological change that resulted in service disruption of note.

Kirt Nilsson Kirt Nilsson COO
Charter School Capital

SMB doesn’t ever lead us “down the garden path” promising what they cannot deliver and always delivering what they promise.

The list is long of the many things we love about SMB. The accessibility and quick response and we can always count on a remedy whatever our technical problems. They are professional in a quality way. If we need training or User Error issue, the diplomacy and candor are perfectly distributed. They are patient and really care not only fixing problems but heading them off in the first place. SMB doesn’t ever lead us “down the garden path” promising what they cannot deliver and always delivering what they promise.

Rupert Ayton Rupert Ayton VP Finance & Operations
Native Arts & Cultures Foundation

I feel protected with SMB watching my back.

I have been using SMB Technologies for several years now for all my IT needs. They are quick to answer requests and very knowledgeable about networking and security. I feel protected with SMB watching my back. I fully endorse SMB for all your IT needs. You won’t regret it!

Dr. Kevin Speers Dr. Kevin Speers Owner
Oak Grove Dental

I utilize Microsoft products and they were experts at Windows products in addition to Apple products. They are truly a one-of-a-kind company

I fully endorse SMB Technologies. I had to reconfigure my business to manage meetings via my studio using Mac products. They are truly a one-of-a-kind company!

I was new to using Zoom and they patiently took the time to train me. I utilize Microsoft products and they were experts at Windows products in addition to Apple products. Importantly, they helped design a system of 2 internet services (a broadband & fiber optic) so that I’m never without service (a Meraki toggle box is also included). The overall network/system exploration showed some very simple fixes to improve speed and some more extensive ones I needed as backup. They are problem solvers that don’t waste time. I can call anytime and get an answer or service. You won’t go wrong with SMB!

Debra Weekley Debra Weekley Owner
ConnectiveEnergy

We have been using SMB Technologies for over two years and have been extremely happy with their quality of work and customer service. One of our experiences with SMB really stood out. Our practice management software was running on Macs but the company that developed it decided to stop supporting the application. We thought our options were to either replace all our computers to Windows based systems or find another Mac compatible practice management software. SMB informed us of another option to convert our existing Macs to run Windows so that we can use a Windows based practice management software without buying all new hardware along with it. We were not looking forward to going through with any of these options but decided to go ahead and convert our Mac hardware to run Windows on them. SMB scheduled to start the conversion on a day that the office was closed and completed the conversion in just a couple of hours for all six of our computers. Since then, we have been happy with our practice management software and our computer system has been running smoothly. I can’t say enough great things about Ron and Russ for the great IT support that we’ve been receiving from them!

Dr. Caitlin Han DMD
Tyron Creek Dentistry

They are reliable, fast and extensive and make everything so simple. SMB ROCKS!

We have developed a great relationship with SMB Technologies over the past 9+ years. SMB provides nothing but excellent service. They are reliable, fast and extensive and make everything so simple. SMB ROCKS!

Sangmin Lee CEO
Full Throttle Concepts

The people they send are knowledgeable, professional and timely and get the job done.

Great computer service! We have been a client for 10 years and they have always been there when we had a problem. SMB has always had quick effective solutions to our issues. The people they send are knowledgeable, professional and timely and get the job done.

Marilyn Petrequin Owner
Petrequin College Consulting, LLC

SMB technical representatives have always explained IT topics in a language that I can understand.

We are a small business without an in-depth knowledge of IT. SMB technologies have filled that gap for us – setting us up with remote access server capabilities and VPN security protection. SMB technical representatives have always explained IT topics in a language that I can understand. This has not been the case with other IT firms we’ve worked with in the past. Definitely give SMB a try. They have set up and maintained our IT system for the past 5-6 years with no issues at all.

Andy Kubwater Andy Kubwater Owner
KubWater Resources, Inc

It’s been great to have a partner with which we can discuss needs, look at options, and then act accordingly

The biggest benefit for us has been in having a solid Mac-based foundation of IT support to keep us in line. It’s been great to have a partner with which we can discuss needs, look at options, and act accordingly. It’s been a nicely low-maintenance high-trust relationship.

Aside from understanding the Mac environment (rather than just paying it lip service), the solutions we’ve gotten from SMB are consistently sound and reliable. We’ve had other IT firms suggest and install systems that were wholly wrong, cumbersome, and technically deficient. We’ve gotten very stable, fast IT support from SMB for years.

In talking to somebody on the fence about IT firms, I’d say to make sure you talk about flexibility in approach, and also if the firm really understands not just the environment, you’re working in but also the technical needs of your IT. As a creative agency working primarily in Adobe Creative Cloud on Macs, SMB was the right fit for us.

Brian Kerr Brian Kerr Founder + Creative Director
Brave New Day

SMB delivers deliver tremendous value through high quality services and a great value per dollar spent.

End to end solution thinking on how we have our information communication and security configured. Prior firms focused on hardware solutions and troubleshooting those. SMB Technologies covers us on hardware through software solutions that fit our budget. SMB delivers value through high quality services and value per dollar spent.

John Lambie John Lambie Senior Groundwater Hydrologist
E-PUR