When you need a local managed services provider in Portland to maintain a peak operation in the IT network of your small or medium business, consider us here at SMB Technologies. We'll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your business today with SMB Technologies' Managed Services. SMB Technologies is both a certified Apple Consultant and a Windows Partner. We have 15 years of rock star service in both environments.

Benefits of managed IT services

Let's explore the myriad benefits of IT support services provided remotely for small- to mid-sized business owners.

  1. Holistic approach streamlines operations. With monitoring, management, data storage, and security (to name just a few) under one roof, there is no finger-pointing or blame when something goes wrong. Your managed IT solutions and support team will fix the problem.
  2. Centralized applications and servers improve security and stability. With managed services, your data and apps are hosted remotely, usually in a virtual server environment (Managed Cloud Services). These facilities usually follow international standards for security and control (Cybersecurity Services Companies). Even if a natural disaster, fire, or flood strikes your office, your data will be secure in a remote facility. Managed service providers have standards established to help you maintain business continuity if something goes wrong in your office or off-site (Business Continuity Solutions).
  3. Round-the-clock service provides peace of mind. Imagine this scenario. It's after midnight and you're putting the final touches on a crucial presentation when the server goes down. Your in-house IT staff has been home for hours. But your managed service provider (MSP) is on the job. In fact, with managed IT support services, there's a high likelihood the network wouldn't fail, because the MSP would notice there was a problem before you did (Network Security Solutions).
  4. Trained managed IT service professionals can fill roles your in-house staff can't.  Today's IT infrastructure and software applications often require unique, specialized skill sets (IT Consulting Services). Implementing new software requires learning new skills that are only needed once. You can spend time and money training your in-house team each time you roll out a new program, or you can let your MSP take charge of the situation.
  5. In-house IT staff can focus on innovation. Thanks to your managed IT service provider, the day-to-day tasks of your business will run smoothly. This means that your IT team can focus on what they do best and coming up with new ideas that will keep your business ahead of the competition (IT Support and Services).
  6. Managed IT support firms can help ensure compliance. From consumer privacy to the security of financial data, compliance rules and standards help protect individual rights. Especially for business owners in the e-commerce, retail, healthcare, education, financial services, and legal industries, compliance plays a crucial role in avoiding fines and growing your customer base. Managed IT services can shift the burden of compliance (Managed Cybersecurity Services). Trained experts can ensure your technology systems adhere to national and international rules and regulations.
  7. Stable costs reduce cash flow burdens. Managed IT services have low start-up costs and steady monthly payments, making it easier for you to budget for your IT expenses.
  8. Centralized management simplifies remote or flexible working arrangements. Not only does the centralized management of your IT services reduce overall infrastructure costs, but it also ensures all employees have the same technology experience. Whether employees work in your office, a satellite office, from home, or via another location, they can log in and experience the same speed and security as if they were on-site.
  9. Scalability helps conserve resources and control costs. It's easy to scale up your managed IT services as your business needs grow. With pay-as-you-go service plans, you can even decide to scale up managed IT solutions during your busiest season and scale down again when needed.
  10. Future-proof services keep you on the cutting edge of your industry. Your managed IT service provider is continuously learning, training, and upgrading systems to ensure leading technology systems. You gain the benefit of their expertise and investments to stay at the cutting edge of technology without having to pay for upgrades or training.